Privacy Policy

1. Data Controller

The data controller for personal data collected on www.batifermetallerie.fr is BATI'FER (France) – contact@batifermetallerie.fr

2. Data Collected

Via contact and quote forms: name, email, phone, message, project details, and any attached files.

3. Purposes

• Responding to contact and quote requests
• Preparing and sending personalized quotes
• Improving our services
• Complying with legal obligations

4. Data Retention

• Contact data: 3 years from last contact
• Quotes & contracts: 10 years
• Uploaded files: 12 months then auto-deletion

5. Your Rights (GDPR)

You have the right to access, rectify, erase, restrict, object and port your personal data. Contact us at: contact@batifermetallerie.fr. You may also lodge a complaint with the CNIL (French data protection authority): www.cnil.fr

6. Cookies

We use only strictly necessary cookies: language preference (batifer_lang, 12 months) and PHP session (PHPSESSID). No tracking or advertising cookies without your explicit consent.

7. Security

All data is protected via HTTPS encryption, CSRF protection, input validation, and restricted access.